Top Queries

Why have I not received my order yet?
Sometimes due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an E-mail/SMS informing you about the delay a...
Wed, 13 Jan, 2016 at 5:46 PM
How do I place a cancellation request on Fashioninme?
 If you wish to cancel your order, Please follow these steps: Create a cancellation request online. Click on the cancel link against your order in t...
Wed, 13 Jan, 2016 at 5:50 PM
I can't find cash on delivery option why ?
 Unfortunately, we do not offer the COD option. We will inform you when such services are rolled out in future.
Fri, 15 Jan, 2016 at 11:54 AM
How long will it take me to receive the refund for my return?
We take anywhere between 7-15 days to complete your refund request. For all pre-paid orders, the refund amount will be credited to the same account from whe...
Wed, 13 Jan, 2016 at 5:53 PM
What should I do if I find my package opened or tampered with upon delivery?
We believe in making your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this conc...
Wed, 13 Jan, 2016 at 1:53 PM
If I receive a physically damaged product, can I get it replaced?
 Delivery is usually safe, but, if you receive a damaged product you can return/replace it. To avoid any hassle, go through the following steps: On de...
Wed, 13 Jan, 2016 at 5:56 PM
I have placed my order. What next?
Sit back and relax! Once your order is confirmed, we will share the order id and tracking detail via E-mail. Click on TRACK ORDER to get real time status of...
Wed, 13 Jan, 2016 at 12:54 PM
If I receive a wrong product, can I get it replaced?
We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request at help@fashioninme.co...
Wed, 13 Jan, 2016 at 3:01 PM
Do I have to pay any shipping and delivery charges?
Most of the products on Fashioninme have free delivery which means you don't have to pay anything extra as delivery charges. Incase there is a delivery ...
Wed, 13 Jan, 2016 at 5:58 PM